How long do I have to wait to be contacted?  If you would like, you can pick a company that we provide for you and call them immediately.  If you are going to fill out an online application that we will forward to a broker then expect a phone call within 24 hours M - F.

How many brokers will you submit my request to?  If you would like, we can choose a specific broker company for you, or we can submit your information to up to 3 companies and have them each contact you.  The choice is up to you.  Some people like to talk to a few loan officers before deciding on a specific company.  We will send you up to 3 companies that should be able to get you the loan you desire, and we will leave it up to you which one you like the best.

Can I trust your mortgage brokers?  The mortgage brokers that we refer we work with on a daily basis.  With the brisk lending market of today, we only work with the best of mortgage broker companies and banks.  We have the utmost confidence in their ability to help you with your mortgage needs, and hold them to a strict written agreement that outlines the rules that they must abide by to continue to receive referrals from us.   You are in good hands.

Do I have to pay for this service?  No.  LOANASSIST.COM is owned by LoanAssist.com, LLC Mortgage Processing Company.  We do not charge a fee to you for our service.

Is my information secure?  Yes.  First of all you only need fill out as much information as you feel secure sharing with us online.  But rest assured that our application forms are housed on a secure server with Hiway Technologies.  Hiway is the largest web hosting service in the world, and their secure servers are used to host online stores that gather credit card numbers, telephone numbers and other highly sensitive information.  We have never had a problem, and have every confidence in our, and Hiway's ability to protect you.

Will you sell my name or information to someone else?  No.  We will never sell or give your information to anyone other than to have a broker or bank contact you to help you get a mortgage.  We will not release this information to any 3rd parties, marketing lists, or other parties for any reason.  Your information is confidential and only to be used in the way that we have been given permission by you.

What is the difference between a mortgage broker and a bank?  The biggest differences are that a bank is typically a little more rigid in their guidelines for giving you a mortgage.   Banks, and brokers both typically give you a mortgage, and then sell your loan off to another company or the government.   Banks are initially giving you a mortgage themselves using their own underwriting guidelines.  They tend to be old fashion in their thinking and very conservative.   Mortgage brokers on the other hand have the ability to take your loan and place it with hundreds of lenders that are all competing to get your loan.  That is why in many cases even people who have been turned down by a bank can get a loan through a mortgage broker.